Vermont Youth in Transition Grant 
Bridging gaps for young adults in Vermont

Cultural and Linguistic Competence

Cultural and linguistic competence is one of the core values of systems of care.  For decades, the prevalence of racial and ethnic disparities in health care delivery and outcomes in the United States has been increasingly recognized.  Culturally and linguistically diverse groups and individuals of limited English proficiency typically experience less adequate access to care, lower quality of care, and poorer health status and outcomes.

Health care providers take many approaches to bridge barriers to communication that stem from racial, ethnic, cultural, and linguistic differences.  Cultural and linguistic competence encompasses both interpersonal and organizational interventions and strategies for overcoming those differences.

Linguistic Competence: Providing readily available, culturally appropriate oral and written language services to limited English proficiency (LEP) members through such means as bilingual/bicultural staff, trained medical interpreters, and qualified translators.

Cultural Competence: A set of congruent behaviors, attitudes, and policies that come together in a system or agency or among professionals that enable effective interactions in a cross-cultural framework.
 
Cultural and Linguistic Competence: The ability of comprehensive health providers and health care organizations to understand and respond effectively to the cultural and linguistic needs brought by the patient to the health care encounter.

Cultural competence requires organizations and their personnel to:

  • Value diversity.
  • Assess themselves.
  • Manage the dynamics of difference.
  • Acquire and institutionalize cultural knowledge.
  • Adapt to diversity and the cultural contexts of individuals and communities served.

"We do not see things the way they are;
we see things the way we are."

-Talmud

Contact Cultural and Linguistic Competence Coordinator:
Mercedes Avila MAvila@howardcenter.org


 

Cultural and Linguistic Competence Documents
Cultural and Linguistic Competence Action Plan
Cultural and Linguistic Competence Progress Report for January 2011 - June 2011
Cultural and Linguistic Competence Progress Report for December 31, 2010.
Cultural and Linguistic Competence article for DMH Newsletter Sept. 2010
Cultural and Linguistic Competence Progress Report for June 30, 2010. 
 



The Cultural and Linguisitic Competence Coordinator was key note speaker at HowardCenter's Diversity Fair on June 30th, 2010.




 
Cultural and Linguistic Competence Resources
CLC Implementation Guide SOC Team Guide to Implementing CLC Speak Up! Book Cradle to Prison Pipeline Report
Related Websites
Resources

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